Privacy policy of Climate King BV

Business customers (B2B)

Climate King BV
Textielstraat 28D
7575 CA Oldenzaal

Chamber of Commerce number: 73418137
VAT number: NL859528583B01

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We value your privacy. In this privacy statement we explain what data we collect and use, and for what purpose. This statement applies to all data processing via our website[www.climateking.nl] and when processing orders.

1. Who is responsible for your data?

Climate King BV is the responsible party for processing your personal data.

2. What personal data do we process?

When you use our services or place an order as a business customer, we process the following data from contacts within your organization:

• Name of contact person

• Company name

• Address information (billing and shipping address)

• Business phone number

• Business email address

• IP address

• Payment information (via your chosen payment method)

• Order History

• Any correspondence

3. What do we use this data for?

We use this data for the following purposes:

• Processing orders and payments

• Delivering the products

• Maintaining order history and for administration

• Communication about orders or inquiries

• Meeting legal obligations (such as tax laws)

• Security of our website and services

• Sending business newsletters or updates, if permission is given

4. Legal basis for processing.

We process personal data on the basis of:

• Execution of the agreement (such as processing your order)

• Legal obligations (such as tax retention requirements)

• Justified interest (for example, maintaining customer relationships or securing the website)

• Consent (to send newsletters or marketing messages)

5. How long do we keep your data?

We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are required by law to retain data longer. We generally use the following retention periods:

• Invoice and order data: at least 7 years (legal requirement)

• Correspondence and customer inquiries: up to 2 years after settlement

• Newsletter registration: until unsubscription

6. Sharing data with third parties

We do not sell your data to third parties. We share data only if it is necessary for our services or if we are required to do so by law. Examples include:

• Payment service providers (for processing payments).

• Carriers and delivery services (for delivering orders)

• IT service providers (for hosting and maintenance of our website)

• Administration and accounting partners (for financial administration)

We enter into processor agreements with these parties to ensure your privacy.

7. Security of personal data

We take appropriate technical and organizational measures to secure your personal data against loss, unauthorized access or misuse. Examples include:

• Encrypted connections (SSL/TLS).

• Secure data storage

• Limited access to personal data

8. Cookies

Our website uses cookies to improve functionality and usability. For more information, please refer to our cookie policy.

9. Your rights

You have the right to:

• Get access to your personal data

• Have your information corrected or deleted

• Object to certain processing operations

• Withdraw consent to receive newsletters at any time

• File a complaint with the Personal Data Authority

Would you like to exercise these rights? If so, please contact us.

10. Changes to this privacy statement

We may change this privacy statement from time to time. The most current version can always be found on our website. We recommend consulting this statement regularly.